Ski amadé

FAQs

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Frequently asked questions

Currently required proof of ticket purchase regarding Covid-19

Before you can link your ticket to the 2G proof, you must first purchase a ticket.
So if you want to link your Friends Card or existing KeyCard with the 2G proof, this must first be topped up with a valid ticket.
 

1. Online – Web portal
Link your Ski amadé winter season pass or ticket purchased online to the 2G proof from the comfort of your own home.
Prerequisite: Purchased ticket + digital 2G proof.

Link ski ticket with 2G proof now


2. Ticket / Pickup machine*
Here you can link the ticket directly with your 2G proof.
Requirement: Purchased ticket + digital 2G proof.

3. Cashier’s desk*
The purchased ticket can also be activated directly at the ski pass cash desks.
Prerequisite: 2G proof.

* Please inform yourself about the possibilities of the individual ski resorts.

The verification of your 2G proof or the activation of your purchased ticket has to be done separately before entering the respective ski resort. Please keep your 2G proof ready for possible checks at all times for the duration of your stay in the ski area. Information on data protection can be found here.

1G proof of vaccination

  • At BioNTech/Pfizer (Comirnaty), Moderna (Spikevax), AstraZeneca (Vaxzevria), Johnson/Johnson (Janssen), Novovax (Nuvaxoid)
    Until January 31, 2022: Maximum 9 months (270 days) from receipt of the second or third vaccination.
    ATTENTION – Change of validity from Tuesday February 01, 2022:
    Valid for 2x vaccination = 180 days
    Valid for 3 vaccinations = 270 days
     
  • Recovered 1/1 vaccinated
    One-time vaccination with an approved vaccine, if a Covid-19 infection has previously been proven by a positive PCR test (at least 21 days before vaccination) or a neutralizing antibody test (no deadlines foreseen) is valid until January 31, 2022: Up to 9 months (270 days) after receiving the vaccination
    ATTENTION – Change of validity from Tuesday February 01, 2022:
    In case of recovery + 1x vaccination = valid for 180 days
    In case of recovery + 2x vaccination = valid for 270 days
     
  • Special regulation for persons under the age of 18:
    2x vaccination or recovery + 1x vaccination = 210 days
    3x vaccination or recovery + 2x vaccination = 270 days
     
  • All vaccines not approved in Austria (e.g. Sputnik V, Sinopharm or Sinovac)
    not valid

For entry only, the vaccination certificate is still valid for 270 days. But then you cannot visit any places that require 2G proof, such as leisure facilities, restaurants, hotels, ski areas, etc


2G recovery certificate

  • 6 months (180 days) after an infection detected by molecular biology (positive PCR test)
    Proof is the recovered certificate or a medical confirmation of a molecular-biological confirmed infection
     

Persons who cannot be vaccinated for health reasons and pregnant women:
If one of these cases applies, a consistently negative PCR test (valid for 72 hours from sample collection) must be submitted in addition to the medical certificate for one of the two reasons mentioned above. In summary, data subjects must submit a PCR test every two days to meet the requirements of consistently negative evidence.

Children
Proof of 2G is required from the age of 12 (from the 12th birthday).
The card for children under 12 can be activated in the online tool without proof.

Exception for unvaccinated or not fully vaccinated school-age adolescents = from 12 years and born on September 1st, 2006 or later applies:

  • For young people of school age who are required to attend school in Austria, the fully completed "Ninja Pass" is valid as proof of 2G (also at weekends).
  • The “Holiday Ninja Pass” applies to young people of school age who are required to attend school abroad.
  • All those born before September 1st, 2006 must provide proof of 2G (vaccinated or recovered).


How does the Holiday Ninja Pass work?
The Holiday Ninja Pass is equivalent to 2G proof if:

  • Valid negative test evidence is always available from day 1 to day 5 without interruption, then the evidence also applies to day 6 and day 7 without additional testing,
  • at least 2 of which are PCR tests,
  • all official test certificates are attached to the Holiday Ninja Pass in paper form or digitally and a valid photo ID is carried.

This means:
School-age adolescents who are not or not fully vaccinated can provide evidence of 2G by being tested demonstrably at least 2x PCR and 1x antigen within 5 consecutive days.

Bonus: If this cycle is adhered to, the 2G verification also applies to days 6 and 7.

This cycle is only valid for 7 days, after which you have to start again immediately. This means that two test cycles (2x PCR and 1x antigen) may be necessary for the vacation.

How long are the tests valid?

  • Antigen test 48h
  • PCR test 72h

As long as you are there on vacation, there must be a negative valid result for each day (7-day cycle - days 1-5 tested).

Exception: If, in individual cases, proof of a PCR test cannot be presented due to an evaluation that was not carried out on time (longer than 24 hours) or insufficient availability, proof of an antigen test from an authorized body (pharmacy, test street, etc.) is permitted instead (if this can be made credible).

Download Holiday-Ninja-Pass here

Information and examples on test cycles

In this sense, compulsory schooling means: All children from the age of 12 (from their 12th birthday), who were born on 02.09.2006 and later.

The ski pass is only activated for the period of validity of your necessary Covid proof. After expiration you will then need to provide a new Covid certificate (online or on site) in order to continue using the season ticket.

If lift tickets are issued by third parties (e.g. by teachers for school ski courses, etc.), this third party can carry out the control of the necessary Covid proof if this has been contractually agreed with the sales point (cable car company) in advance.

The third party works for the lift operator and the Covid certificate does not have to be presented every time the cable car is used.

Mask requirement

  • Up to the age of 6, masks are not compulsory.
  • Up to the age of 14, a tight-fitting mouth and nose protection is sufficient.
  • From the age of 14, FFP2 masks are mandatory


Covid proof requirement
Proof of 2G is required from the age of 12 (from the 12th birthday).
The card for children under 12 can be activated in the online tool without proof.

Exception rule for children of school age = from 12 years and born on 01.09.2006 or later applies:
The fully completed "Ninja Pass" is valid as proof of 2G (even on weekends). For the school-free period (holiday season and phases of homeschooling) the “Holiday Ninja Pass” is valid for all young people from Germany and abroad who are not or not fully vaccinated. All those born before September 1st, 2006 must provide proof of 2G (vaccinated or recovered).

How does the Holiday Ninja Pass work?
The Holiday Ninja Pass is equivalent to 2G proof if:

  • Valid negative test evidence is always available from day 1 to day 5 without interruption, then the evidence also applies to day 6 and day 7 without additional testing,
  • at least 2 of which are PCR tests,
  • all official test certificates are attached to the Holiday Ninja Pass in paper form or digitally and a valid photo ID is carried.

This means:
School-age adolescents who are not or not fully vaccinated can provide evidence of 2G by being tested demonstrably at least 2x PCR and 1x antigen within 5 consecutive days.

Bonus: If this cycle is adhered to, the 2G verification also applies to days 6 and 7.

This cycle is only valid for 7 days, after which you have to start again immediately. This means that two test cycles (2x PCR and 1x antigen) may be necessary for the vacation.

How long are the tests valid?

  • Antigen test 48h
  • PCR test 72h

As long as you are there on vacation, there must be a negative valid result for each day (7-day cycle - days 1-5 tested).

Exception: If, in individual cases, proof of a PCR test cannot be presented due to an evaluation that was not carried out on time (longer than 24 hours) or insufficient availability, proof of an antigen test from an authorized body (pharmacy, test street, etc.) is permitted instead (if this can be made credible).

Download Holiday-Ninja-Pass here

Information and examples on test cycles

In this sense, compulsory schooling means: All children from the age of 12 (from their 12th birthday), who were born on 02.09.2006 and later.

General questions about buying ski tickets

Multi day ski passes are only valid on consecutive days. All multi day ski passes can be purchased and used from 3:00 pm the day before the actual ski day.

Exception: Tauernseilbahn Cable Car Haus/Ennstal.

The time limit of multi day ski passes is 12:00 o'clock. The extra half day can be used for example on the first ski day in the afternoon (from 12:00 onwards) or on the last day in the morning (until 12:00).

If two season time periods overlap during the ski holiday, a hybrid price is calculated.

You can easily purchase your ski passes online from home via the Ski amadé Online Ticket Shop. If you still own a KeyCard (from last season) you can simply top it up by entering the number on the card. In any other cases, the ski pass will be delivered directly to your doorstep without any extra charges. (Post 8-10 working days) Or use the pick-up option: you receive a QR code via e-mail and easily pick up your ski pass on site at the cash desk or at the ticket machine.

Purchases can be paid securely via credit card (Visa/Mastercard) or via online transfer.

A special KeyCard is required for all ski passes Deposition EUR 3,00). When returning the card undamaged at the cash desk, the deposit will be refunded.

Stipulations regarding age winter 2021/2022
Mini: born 2016 and after* 
Child: born 2006 until 2015 
Youth: born 2003 until 2005 
Adult: born 2002 and before

*Please note for toddlers born 2016 and after: separate terms and conditions for prices and lift passes may apply in line with conditions that are specific to regions and ski areas.

A refund can only be granted for sport injuries that are acknowledged by a confirmation of  a local doctor/hospital and immediate return of the ski pass at one of the main cash desks in the ski resorts of Ski amadé. The amount returned is dependent on the total value of the ski pass and the duration of use befor returning.

There are no refunds for ski passes valid one day or less.

Get more information about special tariffs (e.g. groups of 20 persons or more, students born before 1994, disabled people with at least 70% invalidity) at the cash desks in Ski amadé.

The Ski amadé multi day and season ski passes are valid in all five regions of Ski amadé. Hence, you can visit 25 ski resorts, use 270 lifts and 760 kilometers of slopes:

  • Salzburger Sportwelt
  • Schladming-Dachstein
  • Gastein
  • Hochkönig
  • Grossarltal

 

One day ski passes are only valid in the respective ski area.

A photo is required for all multi day ski passes valid for 9 days or more as well as for season ski passes! Photos can be taken directly on all main cash desks on site. Photos brought along cannot be used.

my Ski amadé Friends Club

The new my Ski amadé Friends Club is for everyone who loves Ski amadé just as much as we do and are ski and snowboard enthusiasts. As part of the Ski amadé circle of friends you have many great benefits and will always be the first to find out about our special offers and highlights from our newsletter.

Great special offers and advantages on lift pass prices, holiday offers, partner promotions, a club card that is also your KeyCard, personal access to the online ticketshop... We won't reveal everything here, but one thing is for sure - Ski amadé has come up with a lot of ideas and as a friend you are always one step ahead.

Your Friends Card will be sent to you directly after your registration. You can use it again and again as a ski pass (for example by topping up online). It is also your key to many advantages. 
 

You can either top up your Friends Card directly via the online ticket store and buy your desired ticket here or, of course, directly at the ticket offices in the ski area.

TIP: In the online ticket store we have stored your Friends Card in your account, so you can easily select and load your Friends Card.

Then simply register free of charge at www.skiamade.com/my and benefit from many advantages and current special offers. 

Then you have probably missed activating your account after registration. To do this, you must click on "forgotten password". An e-mail will be sent to you again to reset your password and activate your account. Please contact us if the activation does not work.

Unfortunately this is not possible. Everyone has to register with their own e-mail address.

In your personal my Ski amadé Friends Club section, you will find your respective benefits and offers with exact instructions as to how you can take advantage of this. If you still have any further questions, please send us an e-mail to my@skiamade.com.

Yes of course. Simply register at tickets.skiamade.com under “login/registration” and then you can order your desired lift passes or recharge your Friends Card again and again!

We think that this is a great shame. But, of course you can end your membership at any time. Please send us an e-mail regarding this to my@skiamade.com. We will then deactivate your profile.

For a processing fee of € 15, we will send you a new Friends Card by post. Just write us an email at my@skiamade.com. We take care of this.

 

 

Registration in the my Ski amadé Friends Club is currently only possible from the age of 18.

Children can therefore not yet register for the my Ski amadé Friends Club and can therefore not receive/apply for a Friends Card.

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