Appartements Knappensteig

Host information

To make sure your holiday in the Salzburg mountains is just perfect, we are on hand any time to offer advice and support. We attach great importance to good and personal service and will gladly help you plan your stay. We are happy to offer tips to make your holiday in Wagrain-Kleinarl a unique experience.

Facilities

• Staff

  • Sensitizing of employees to meet min. distance rules
  • Employees are informed about prevention and hygiene measures and correct behaviour when Covid19 symptoms or infections appear
  • Employees wear surgical masks

• Rental

  • toboggan rental
  • bike rental
  • sledge rental

• Children

  • child reduction
  • sandboxes
  • crib/baby bed
  • children's bed
  • playground
  • highchair
  • child-friendly
  • bottle warmer
  • facilities for children
  • stroller rental
  • children's play area
  • children's playroom
  • children's bikes
  • baby change pad
  • baby monitor on request

• Facilities / Services

  • garage for motorbikes
  • parking space for bicycles
  • use of clothes dryer
  • garden barbecue
  • wake-up service
  • games room
  • boot dryer
  • car parking lot
  • pets not allowed
  • barbecue area (with benches)
  • non-smoking house
  • free use of internet
  • internet - e-mail available
  • wireless corner
  • cleaning
  • wheelchair accessible
  • disabled accessible
  • lift / elevator
  • ski storeroom
  • flat-rate offer
  • garden
  • family friendly
  • barbecue evening
  • garden furniture
  • covered parking for motorcycles
  • terrace
  • underground garage
  • drying room
  • laundry service
  • TV room
  • laundry facilities available
  • luggage storage
  • covered parking for cars
  • bread/rolls service
  • guest refrigerator
  • WiFi
  • garage

• Sports / Leisure time

  • free admission to indoor/outdoor pool
  • tobogganing
  • swimming pool
  • sunbathing lawn

• Location

  • Skipiste/Skilift – Entfernung (m): 500
  • central location
  • Badesee - Entfernung (m): 300
  • quiet location
  • Skibushaltestelle - Entfernung (m): 200

• Contact tracing

  • Registering of guest contact data at the checkIn that may be relevant in case of infection - when guest agrees
  • Storing of staff roster for four weeks
  • Usage of health- or tracking apps is recommended

• Foreign languages

  • English
  • German

• Hygiene and disinfection

  • Accommodation is sealed after cleaning
  • Room cleaning includes ventilation, change of cleaning tissues and disinfection of gloves after every room
  • Disinfectant for hands (in all rooms)
  • Disinfection of often touched items and surfaces
  • Accommodation is disinfected between every guest stay
  • Guests may ask for no room cleaning during their stay
  • Rooms are cleaned most thoroughly after every guest departure, in particular often touched items
  • Bedlinen, towels and laundry are washed according to rules of local authorities
  • Usage of cleansers that are effective against Corona Virus
  • Laundry is washed at highest temperature that is allowed by producer
  • Checklists how to clean rooms - during stay and after departure
  • Regular ventilation of commonly accessible areas
  • Disinfecting of rented equipment

• Distance rules

  • Contactless checkIn/checkOut
  • Non-cash payment possible
  • Separation or physical barriere between staff and guests in corresponding areas
  • Min. distance between tables and seatings or distance by separators
  • App for room service
  • Distance rules are kept

• Security measures

  • No commonly used writing utensils such as menus, journals, pens, paper...
  • Disinfectant for hands in accommodation and common rooms
  • Entrance regulation for critical frequency (e.g. key, display, coins, wristlets...)
  • Staff follows all security rules of the local authorities
  • Clinical thermometer for guests provided by accommodation
  • Surgical mask for guests available
  • Well visible stand-up display with Covid19 rules in front of entrance
  • Procedure for health checks of guests available
  • First aid kit available

• Meetings / Conferences

  • WiFi

• Wellness

  • massage on request
  • sauna / steamroom
  • aromatic steam sauna
  • Shiatsu
  • wellness area
  • yoga
  • invigorated water
  • relaxation room
  • infrared cabin
  • sauna

• Groups

  • groups possible with max. pers.: 80
  • bus parking space

• Links

  Homepage
  Youtube
  Facebook
  Youtube
  

• Conditions

  INCLUDED: heating, water, electricity, bedlinen, bathtowels, wellness-area in winter
  NOT INCLUDED: telephone charges, final cleaning, tourist tax