Appartements Knappensteig

Host information

To make sure your holiday in the Salzburg mountains is just perfect, we are on hand any time to offer advice and support. We attach great importance to good and personal service and will gladly help you plan your stay. We are happy to offer tips to make your holiday in Wagrain-Kleinarl a unique experience.

Facilities

• Staff

  • Sensitizing of employees to meet min. distance rules
  • Employees wear surgical masks
  • Employees are informed about prevention and hygiene measures and correct behaviour when Covid19 symptoms or infections appear

• Rental

  • toboggan rental
  • sledge rental
  • bike rental

• Children

  • child reduction
  • sandboxes
  • baby monitor on request
  • baby change pad
  • children's play area
  • children's playroom
  • children's bikes
  • stroller rental
  • facilities for children
  • child-friendly
  • bottle warmer
  • playground
  • highchair
  • crib/baby bed
  • children's bed

• Facilities / Services

  • garage for motorbikes
  • parking space for bicycles
  • bread/rolls service
  • guest refrigerator
  • WiFi
  • garage
  • laundry facilities available
  • luggage storage
  • covered parking for cars
  • laundry service
  • TV room
  • terrace
  • underground garage
  • drying room
  • barbecue evening
  • garden furniture
  • covered parking for motorcycles
  • family friendly
  • lift / elevator
  • ski storeroom
  • flat-rate offer
  • garden
  • wheelchair accessible
  • disabled accessible
  • wireless corner
  • cleaning
  • free use of internet
  • internet - e-mail available
  • car parking lot
  • pets not allowed
  • barbecue area (with benches)
  • non-smoking house
  • boot dryer
  • wake-up service
  • games room
  • garden barbecue

• Sports / Leisure time

  • Outdoor swimming pool
  • sunbathing lawn
  • tobogganing
  • outdoor covered swimming pool
  • free admission to indoor/outdoor pool

• Hygiene and disinfection

  • Disinfecting of rented equipment
  • Regular ventilation of commonly accessible areas
  • Checklists how to clean rooms - during stay and after departure
  • Laundry is washed at highest temperature that is allowed by producer
  • Bedlinen, towels and laundry are washed according to rules of local authorities
  • Usage of cleansers that are effective against Corona Virus
  • Guests may ask for no room cleaning during their stay
  • Rooms are cleaned most thoroughly after every guest departure, in particular often touched items
  • Accommodation is disinfected between every guest stay
  • Disinfection of often touched items and surfaces
  • Disinfectant for hands (in all rooms)
  • Room cleaning includes ventilation, change of cleaning tissues and disinfection of gloves after every room
  • Accommodation is sealed after cleaning

• Wellness

  • sauna
  • infrared cabin
  • relaxation room
  • invigorated water
  • yoga
  • Shiatsu
  • aromatic steam sauna
  • massage on request
  • sauna / steamroom

• Security measures

  • First aid kit available
  • Well visible stand-up display with Covid19 rules in front of entrance
  • Procedure for health checks of guests available
  • Surgical mask for guests available
  • Clinical thermometer for guests provided by accommodation
  • Staff follows all security rules of the local authorities
  • Entrance regulation for critical frequency (e.g. key, display, coins, wristlets...)
  • Disinfectant for hands in accommodation and common rooms
  • No commonly used writing utensils such as menus, journals, pens, paper...

• Location

  • Skibushaltestelle - Entfernung (m): 200
  • quiet location
  • central location
  • Badesee - Entfernung (m): 300
  • Skipiste/Skilift – Entfernung (m): 500

• Distance rules

  • Distance rules are kept
  • App for room service
  • Separation or physical barriere between staff and guests in corresponding areas
  • Min. distance between tables and seatings or distance by separators
  • Non-cash payment possible
  • Contactless checkIn/checkOut

• Contact tracing

  • Usage of health- or tracking apps is recommended
  • Storing of staff roster for four weeks
  • Registering of guest contact data at the checkIn that may be relevant in case of infection - when guest agrees

• Foreign languages

  • German
  • English

• Groups

  • bus parking space
  • groups possible with max. pers.: 80

• Meetings / Conferences

  • WiFi

• Links

  Homepage
  Youtube
  Facebook
  Youtube
  

• Conditions

  INCLUDED: heating, water, electricity, bedlinen, bathtowels, wellness-area in winter
  NOT INCLUDED: telephone charges, final cleaning, tourist tax