B&B Hotel Die Bergquelle

Host information

Passionate hosts

We, the Rettenwender family, look back on a long tradition as hosts. In 1965 the parent house "Berghof" was established by Franz Rettenwender Senior as the first hospitality business in Sankt Johann-Alpendorf. In 2016, the second operation the B&B Hotel “DIE BERGQUELLE” at the Achterjet in Flachau was opened by Franz Rettenwender jun. in the third generation.

Under dynamic, young leadership, the house exudes cordiality, liveliness and a family feel-good atmosphere. It is our special concern, to pamper you with small amenities and to prepare you an unforgettable holiday. Enjoy the innumerable advantages in winter right on the slopes at the Achterjet Flachau and in summer the oasis of silence in the countryside of the Salzburger Land in Austria.

Warm hospitality means more to us than just the paper it is written on, even our staff undertake day-to-day tasks with the same warm feeling.

Your family Viktoria & Franz Rettenwender
with the Bergquelle team

Facilities

• Hygiene and disinfection

  • Usage of cleansers that are effective against Corona Virus
  • Guests may ask for no room cleaning during their stay
  • Checklists how to clean rooms - during stay and after departure
  • Bedlinen, towels and laundry are washed according to rules of local authorities
  • Rooms are cleaned most thoroughly after every guest departure, in particular often touched items
  • Laundry is washed at highest temperature that is allowed by producer
  • Accommodation is disinfected between every guest stay
  • Disinfection of often touched items and surfaces
  • Regular ventilation of commonly accessible areas

• Rental

  • snowboard rental
  • toboggan rental
  • cross-country ski rental
  • hiking poles
  • bike rental
  • ski rental
  • alpine equipment
  • sledge rental
  • Nordic walking poles

• Sports / Leisure time

  • ski instructor/tour guide
  • sunbathing lawn
  • excursions
  • cross-country skiing
  • reduced admission to indoor/outdoor pool
  • mini-golf
  • nordic walking
  • adventure activities
  • tobogganing
  • disco
  • golf
  • dance
  • après ski
  • snowshoe hiking
  • hikes/guided hiking tours
  • live music

• Facilities / Services

  • luggage storage
  • lift / elevator
  • family offerings
  • family friendly
  • open fire-place
  • terrace
  • breakfast service
  • garden furniture
  • pets welcome
  • ski storeroom
  • garden
  • non-smoking house
  • car parking lot
  • flat-rate offer
  • cleaning
  • wake-up service
  • common room
  • boot dryer
  • parking space for bicycles
  • free use of internet
  • WiFi

• Security measures

  • First aid kit available
  • Disinfectant for hands in accommodation and common rooms
  • Participation for vaccinated, recovered or negatively tested persons only
  • Staff follows all security rules of the local authorities

• Contact tracing

  • Storing of staff roster for four weeks
  • Registering of guest contact data at the checkIn that may be relevant in case of infection - when guest agrees

• Distance rules

  • Distance rules are kept
  • Non-cash payment possible
  • Separation or physical barriere between staff and guests in corresponding areas

• Location

  • quiet location
  • Badesee - Entfernung (m): 5100
  • cross-country-rink - distance (m): 30
  • right at the ski-bus/ hiking-bus/ bus stop
  • right on the slope
  • Skipiste/Skilift – Entfernung (m): 20
  • central location
  • Skibushaltestelle - Entfernung (m): 50
  • right at the cross-country ski trail

• Meals

  • breakfast on request
  • no board
  • breakfast buffet
  • packed lunch

• Wellness

  • wellness area
  • infrared cabin
  • sauna
  • steambath
  • relaxation room

• Children

  • child reduction
  • child-friendly
  • crib/baby bed
  • highchair

• Staff

  • Sensitizing of employees to meet min. distance rules
  • Regular Covid19 tests for employees that have direct guest contact
  • Employees are informed about prevention and hygiene measures and correct behaviour when Covid19 symptoms or infections appear
  • Employees wear surgical masks

• Groups

  • bus parking space
  • groups possible with max. pers.: 75

• Security food & beverage

  • All plates and dishes, cutlery, glasses are disinfected
  • Compliance of distance in all food areas

• Foreign languages

  • German
  • English

• Courses / Instructions

  • cross-country skiing course
  • ski lessons
  • snowboard lessons

• Links

  "Die Bergquelle" B&B am Achterjet Flachau
  Frühstück - B&B Hotel Die Bergquelle
  Wellnessoase - B&B Hotel Die Bergquelle
  

• Conditions

  INFO "deposit by credit card": You will receive a separate e-mail with the payment.
  
  Pets: Dogs are only allowed on request! € 14,- per dog/day, without food.
  
  Government-issued photo identification and a credit card are required at check-in.