Hotel Felsenhof

Facilities

• Children

  • child-friendly
  • children's bikes
  • childcare
  • crib/baby bed
  • baby change room
  • babysitter on request
  • children's menus
  • playground
  • stroller rental
  • baby change pad
  • mini club
  • child reduction
  • children's program
  • baby monitor on request
  • highchair
  • children's play area
  • bottle warmer
  • sandboxes
  • petting zoo
  • children's pool
  • children's playroom
  • facilities for children

• Security food & beverage

  • Compliance of distance in all food areas
  • All plates and dishes, cutlery, glasses are disinfected
  • One-way gloves for guests at the buffet

• Facilities / Services

  • pets welcome
  • group accommodation
  • drying room
  • non-smoking house
  • bar
  • lift / elevator
  • safe
  • apartments with hotel service
  • free pickup from train
  • flat-rate offer
  • ski storeroom
  • parking space for bicycles
  • laundry facilities available
  • laundry service
  • use of clothes dryer
  • games room
  • boot dryer
  • car parking lot
  • terrace
  • WiFi
  • common room
  • family friendly
  • family offerings

• Wellness

  • relaxation room
  • infrared cabin
  • beauty parlour
  • aerobics room
  • sauna / steamroom
  • tub baths
  • aromatic steam sauna
  • Kneipp's facility
  • massage on request
  • massage
  • indoor swimming pool
  • wellness area
  • sauna
  • body treatment
  • outdoor swimming pool
  • special baths
  • steambath
  • Ayurveda

• Hygiene and disinfection

  • Disinfecting of rented equipment
  • Accommodation is disinfected between every guest stay
  • Rooms are cleaned most thoroughly after every guest departure, in particular often touched items
  • Disinfection of often touched items and surfaces
  • Bedlinen, towels and laundry are washed according to rules of local authorities
  • Room cleaning includes ventilation, change of cleaning tissues and disinfection of gloves after every room
  • Guests may ask for no room cleaning during their stay
  • Checklists how to clean rooms - during stay and after departure
  • Usage of cleansers that are effective against Corona Virus
  • Laundry is washed at highest temperature that is allowed by producer
  • Regular ventilation of commonly accessible areas

• Location

  • cross-country-rink - distance (m): 300
  • quiet location
  • right at the ski-bus/ hiking-bus/ bus stop
  • Skipiste/Skilift – Entfernung (m): 1500
  • right on the bike path
  • Badesee - Entfernung (m): 300

• Groups

  • bus parking space
  • groups possible with max. pers.: 100

• Security measures

  • Clinical thermometer for guests provided by accommodation
  • No commonly used writing utensils such as menus, journals, pens, paper...
  • Entrance regulation for critical frequency (e.g. key, display, coins, wristlets...)
  • Disinfectant for hands in accommodation and common rooms
  • Distance lettering on bottom in critical areas
  • First aid kit available
  • Well visible stand-up display with Covid19 rules in front of entrance
  • Staff follows all security rules of the local authorities
  • Surgical mask for guests available

• Contact tracing

  • Registering of guest contact data at the checkIn that may be relevant in case of infection - when guest agrees
  • Storing of staff roster for four weeks
  • Usage of health- or tracking apps is recommended

• Meals

  • breakfast buffet
  • home-style cooking
  • traditional cuisine
  • buffet evenings
  • afternoon snack
  • daily salad buffet
  • vegetarian food
  • à la carte menu
  • gluten-free meals

• Sports / Leisure time

  • sunbathing lawn
  • fitness room
  • table tennis
  • hikes/guided hiking tours
  • organized activities/guest services/house program
  • snowshoe hiking
  • fitness equipment

• Distance rules

  • Non-cash payment possible
  • Separation or physical barriere between staff and guests in corresponding areas
  • Distance rules are kept
  • Min. distance between tables and seatings or distance by separators

• Staff

  • Regular Covid19 tests for employees that have direct guest contact
  • Employees are informed about prevention and hygiene measures and correct behaviour when Covid19 symptoms or infections appear
  • Employees wear surgical masks
  • Sensitizing of employees to meet min. distance rules

• Foreign languages

  • English
  • Italian
  • Hungarian

• Rental

  • sledge rental
  • hiking poles
  • hiking/trekking equipment
  • Nordic walking poles
  • bike rental
  • toboggan rental
  • snowshoes

• Links

  Visit Flachau
  Homepage
  Bike-Time
  

• Conditions

  surcharge for pets (without food): Euro 20,-- per day - payable on location
  for the 3rd and the 4th person (adult) in the room the costs are from € 66,- per day